Access support for waste haulers

Keep the truck moving.We handle the parkade.

Curbster is the subcontracted ground team for stops your drivers cannot efficiently access. We move bins from underground storage to the curb before collection, then return them after service, without adding parkade time to your route.

Talk through a route See the handoff
Before arrival Bins staged ahead of the truck window.
After collection Bins returned to secured storage.
One partner A repeatable access solution across stops.
Route support simulation Active stop
05:55 • STAGED Bins moved before truck window
10:20 • COLLECTED Hauler services curbside stop
13:40 • RETURNED Storage reset after collection
One difficult stop should not slow the whole route.
Access delays Underground storage pulls drivers away from the curb.
Missed service Bins not staged can turn a planned stop into a return trip.
Route variability Parkade logistics create avoidable dwell time.

Built for the stops your route sheet does not explain.

01
Underground bin rooms

Bins are several levels away from the collection point.

02
Restricted truck access

Low clearances, gates, ramps, or tight turns limit vehicle access.

03
Unreliable site handoffs

Building staff may not be available when your collection window changes.

What Curbster does

A route-ready subcontractor between the bin room and your truck.

Your team keeps ownership of hauling. Curbster owns the physical access work that happens before and after collection. The result is a curbside-ready stop that fits the way your routes already operate.

Pre-stage the stop

We move the agreed bins from the parkade or storage area to the approved curbside collection point before the service window.

Hold the curbside handoff

Your truck arrives to a ready stop. No searching for keys, navigating ramps, or waiting for building personnel to move bins.

Reset the property

After collection, we return bins to their assigned storage location so the site is secure and the next cycle starts cleanly.

How the handoff works

A genuine four-step operating sequence.

The workflow is deliberately simple so dispatch can add access support without redesigning the route.

STEP 01 / QUALIFY

Share the difficult stops

Send the address, bin count, collection schedule, access notes, and the truck's normal service window.

STEP 02 / WALK

Confirm the movement path

We verify the parkade, storage room, curb point, access method, timing, and any building-specific constraints.

STEP 03 / SERVICE

Stage before the truck

Bins are positioned at the agreed point before the route reaches the stop, then returned after collection.

STEP 04 / REPORT

Close the loop

Dispatch receives a clear service record so the access task is visible without calling the site.

Why operations teams use Curbster

Designed to reduce uncertainty at the stop, not add another vendor headache.

The operating model is built around the information dispatch actually needs: readiness, completion, exceptions, and repeatability.

Route fit

Works around your collection window

Staging is planned around the truck schedule so access support stays subordinate to the route, not the other way around.

Visibility

Clear status at every handoff

Service records can show staged, collected, returned, or exception status for each supported stop.

Consistency

One repeatable process

The same access workflow can be applied across multiple properties instead of solving each building from scratch.

PRIMARY COVERAGE
METRO VANCOUVER + LOWER MAINLAND
Coverage

Focused coverage where route density makes access support valuable.

Curbster is positioned for Metro Vancouver and Lower Mainland stops. Multi-stop route discussions are preferred because density improves consistency and operating efficiency.

Vancouver
Burnaby
Richmond
Surrey
New Westminster
Coquitlam
Delta
Langley

Send the stops that keep creating route friction.

Start with the address, bin count, collection days, truck window, and access issue. Curbster can then determine whether the stop fits the service model and what a site walk should cover.

Route discussion

Email curbsterbin@gmail.com
Phone (236) 777-5425
Response window UPDATE Monday–Friday, 8:00 AM–5:00 PM